Annual Maintenance Contracts & Managed Network Services

Keep your network, surveillance, and communication systems running at peak performance — with SLA-backed managed services from Exnate.

Managed Services & AMC illustration

What It Is & What Problem It Solves

Infrastructure that is deployed but not maintained degrades quickly, leading to unexpected downtime and costly reactive repairs. Exnate's managed services and AMC plans ensure your systems are proactively monitored, maintained, and supported — with defined response SLAs, regular health checks, and a dedicated support team.

Key Highlights
  • Annual Maintenance Contracts (AMC)
  • Remote Network Monitoring
  • On-site Technical Support
  • Preventive Maintenance

What You Get

  • Annual Maintenance Contracts (AMC) Comprehensive AMC plans covering network, surveillance, and communication equipment.
  • Remote Network Monitoring 24/7 NOC-level monitoring with alerts for link failures, device outages, and anomalies.
  • On-site Technical Support Field engineers dispatched to your location within defined SLA response times.
  • Preventive Maintenance Scheduled visits for firmware updates, cleaning, cable inspection, and performance tuning.
  • Incident Management Structured ticketing system with escalation paths and SLA tracking for all incidents.
  • Network Reporting Monthly health reports covering uptime, incidents, bandwidth usage, and recommendations.

Industries We Serve

Hospitality

AMC for hotel Wi-Fi, CCTV, and PMS-integrated network — ensuring guest experience is never impacted.

Healthcare

24/7 monitoring for hospital networks where downtime directly affects patient care.

Education

Term-based maintenance for campus networks, AV systems, and surveillance infrastructure.

Industrial

Managed services for factory and warehouse networks with rapid on-site response SLAs.

Government

Long-term AMC for government network infrastructure with compliance documentation.

Multi-site

Centralised managed services for organisations with distributed branch networks.

Equipment We Deploy

Ready to upgrade your managed services & amc infrastructure?

Book a free site survey and get a detailed recommendation report.

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